Delivery and Returns
We aim to dispatch all orders within 48 hours of receipt. Parcels should reach you within 3 working days of leaving our warehouse. If you will not be at home during normal office hours, Monday to Friday, you may want to give us an alternative address where someone will be there to accept your parcel.
Shipping and Handling
Standard Royal Mail Postage is charged at the following weights, per delivery address, to all mainland UK postcodes.
- £4.40 up to 1kg
- £6.50 1Kg to 2Kg
- £12.95 2kg to 5kg
Overseas Delivery Please Call Us For Prices.
Overseas, BFPO and non-mainland UK postage is charged at cost.
Delivery times may vary, please allow 7-14 days.
For all our deliveries a signature may be required.
We hope you will be delighted with your purchase, if you need to return any item please do so within 14 days, ensuring that the item returned is in perfect condition and unused for a refund or exchange.
When returning goods, please obtain a proof of posting from the Post Office (There is no charge for this). We cannot be held responsible for goods lost in postage and for peace of mind you may like to send the goods via a recorded delivery service. We regret that we cannot refund this charge should you use a recorded delivery service.
No refund will be offered on any return postage charges incurred if you have changed your mind about your purchases.
Please contact our customer services team should your return be too large to use the services provided by the Post Office or should you have a disability that prevents you from being able to return your items by post.
Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm